FAQ

What are your physical store’s location and operating hours?
We are located in Kuah,Langkawi. We are open from Mondays to Thursdays (10am to 8.00pm) and Saturdays and Sundays (9.30am to 8.00pm). Our extended operating hours during certain Public and School Holidays will be announced on our Facebook and Instagram page.


Are you able to pack item(s) for me to take on a flight?
Item(s) is packed in its original packaging and plastic bags are provided. You will be able to securely wrap the item(s) at the airport.


Do you sell items in bulk?
Items can be bought in bulk in our store.

Returns
For questions related to returns, please view our Return Policy.

What payment methods do you accept?
We accept Cash, Credit Card and Debit Card (Visa & Mastercard), 


Can I become an agent or reseller for Idaman Suri?
For the time being, we only operate our sales through our physical store located in Kuah, Langkawi. We are possibly working towards collaborating with agents and resellers in the future. Do drop us your details at contact@idamansuri.co if you are interested and we will be in touch if there is an update.

How can I collaborate with Idaman Suri for a marketing partnership?
We really appreciate the thought of you thinking of us! It would be great if you could email us at contact@idamansuri.co. We will get in touch with you as soon as we can.